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WebEQ Support

Getting Help

The WebEQ Developers Suite product is no longer available. Technical support is only available to existing WebEQ customers. WebEQ has been replaced by our MathFlow Software Development Kit. More information is available about migrating from WebEQ to the MathFlow SDK.

If you experience problems or have questions regarding WebEQ, take a look below to find the answers you need. WebEQ comes with extensive documentation included with your installation. Additionally, we have other help resources including technical support notices and a technical support department, which responds to emails.

Consult your WebEQ documentation

To access your WebEQ documentation:

  • Windows - Use the Start menu in the WebEQ program group.
  • Macintosh, Solaris SPARC, Unix, OS/2 Warp, or another Java-enabled platform - Point your browser to /WebEQ/3.7/docs/welcome.html. You can bookmark it for future convenience.

WebEQ TechNotes

Look at our WebEQ TechNotes to find solutions to problems commonly experienced by WebEQ users.

Contact our technical support department

If you can’t find the answer to your question in your user manual or program help files, or your problem is not addressed in our technical support notices, email our technical support staff. Technical support for WebEQ is available via email only.


Existing WebEQ customers can still download the full version of the WebEQ Developers Suite. You will need your existing key to install.

License Agreements

Click here to find out what you can legally do with WebEQ.

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